Frequently Asked Questions

Depositing Checks

  • We accept personal checks where the registration on the check is the same as the optionsXpress account.
  • We accept cashier's checks where the remitter’s name is pre-printed on the check by issuing bank only. The remitter's name must be the same as the optionsXpress account.
  • We do NOT accept third party deposits (i.e. We do not accept checks payable to optionsXpress from non-account holders or checks where a recipient makes an endorsement over to optionsXpress).
  • Please note that we do NOT accept certain forms of deposits including (but not limited to) cash, credit card or line-of-credit checks, starter checks, traveler's checks, money orders, third-party deposits such as United States Treasury Tax Refund checks, or checks payable in foreign (non-U.S.) currency.
  • Please make sure the account name and optionsXpress account number are printed on each check.
  • If your check is for a new account, please attach your signed Account Application and any applicable supporting documents.
  • If you already have an account number, Printable Deposits Slips are available (Login required).
  • Once the check is received by optionsXpress, an e-mail confirmation will be sent with deposit details.
  • Certified funds will be available next day. Personal checks are normally available in 3-5 business days. However, deposits may be held up to 10 business days or longer depending on various circumstances.
Check deposit mailing address:

optionsXpress, Inc.
Attn: Cashiering
P.O. Box 2197
Chicago, IL 60690-2197